Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your data.
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Introduction
SOCILA ("we", "us", "our") operates the SOCILA AI platform. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Your privacy is important to us. We are committed to protecting your personal information and being transparent about what data we collect and how we use it.
Data We Collect
When you create an account or use our services, we collect: • Name and email address (from account creation or OAuth providers) • User-generated content (your post ideas and generated content) • Usage data (posts created, features used) • Authentication session information If you sign in via Google or other OAuth providers, we receive your name and email from the respective provider. We also collect anonymous usage analytics to improve our services. No personal data is collected through analytics monitoring.
How We Use Your Data
We use your personal data solely to: • Manage your account and authentication • Generate AI-powered content based on your requests • Process and manage your subscription (if applicable) • Communicate important service updates • Improve our AI models and services • Provide customer support We do not sell or share your personal data with third parties for marketing purposes. Your content and data remain private and are never used to train third-party AI models without your explicit consent.
Third-Party Services
Clerk Authentication: Provides secure user authentication and account management. Your account data is encrypted and stored securely. OpenAI API: We use OpenAI's API to generate content based on your prompts. Your prompts are sent to OpenAI for processing but are not used to train their models per OpenAI's API data usage policies. Payment Processing: If you subscribe to Pro, payment information is processed securely through Stripe. We do not store your credit card details. OAuth Providers (Google, Apple, etc.): If you choose to sign in with these services, your authentication is handled by the respective provider. We only receive your name and email address. Analytics: We may use privacy-focused analytics tools that do not track individual users or use cookies.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data: • All data transmission is encrypted using SSL/TLS • Authentication tokens are securely hashed • Database access is restricted and monitored • Regular security audits and updates • Secure cloud infrastructure (Vercel, Clerk) While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.
Your Rights (GDPR)
Under GDPR, you have the following rights: • Right to Access: Request a copy of your personal data • Right to Rectification: Correct inaccurate or incomplete data • Right to Erasure: Request deletion of your data ("right to be forgotten") • Right to Restrict Processing: Limit how we use your data • Right to Data Portability: Receive your data in a structured format • Right to Object: Object to certain types of processing • Right to Withdraw Consent: Withdraw consent at any time To exercise any of these rights, please contact us at socila.contact@gmail.com. We will respond within 30 days.
Data Retention
We retain your personal data only for as long as necessary to provide our services and comply with legal obligations: • Active accounts: Data retained while account is active • Inactive accounts: Data may be deleted after 24 months of inactivity • Generated content: Stored as long as your account is active • Deleted accounts: Data permanently deleted within 30 days You can request deletion of your account and all associated data at any time through your account settings or by contacting us.
Children's Privacy
SOCILA is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.
International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including the United States and European Union. We ensure that any international data transfers comply with applicable data protection laws and implement appropriate safeguards such as: • Standard Contractual Clauses (SCCs) • Adequacy decisions by the European Commission • Privacy Shield certification (where applicable)
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by: • Posting the new Privacy Policy on this page • Updating the "Last Updated" date • Sending an email notification (for material changes) We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Email: socila.contact@gmail.com We will respond to your inquiry as soon as possible, typically within 48 hours. For GDPR-related requests, we will respond within 30 days as required by law.
Your Privacy is Protected
We're committed to transparency and protecting your data. If you have any questions or concerns, we're here to help.
